Expert Webflow Website Maintenance Packages

Choosing the right package depends on your business goals and the level of maintenance you require. If you’re looking for basic updates and a straightforward maintenance plan:

Essential Edit might be perfect. However, if you want more frequent updates, new content creation, and development flexibility,

‍Site Builder is ideal. For businesses looking to drive organic traffic, improve search engine rankings, and grow consistently,

‍Site Growth offers the most comprehensive features, including keyword-optimized pages, SEO strategy, and FlowWriter content generation.

The Essential Edit package covers updates to content that is already present on your website, including text, images, and existing CMS items. This package is designed for businesses that need regular content updates without altering the site’s structure or adding new features. For example, we can update your text, refresh images, or manage content in your CMS (such as adding new blog posts or team members).

However, new development or structural changes—such as adding completely new pages, sections, or features—are not included in this package. These types of changes require custom development and will be charged at our standard hourly rate. If you anticipate needing frequent changes that involve developing new content or structures, we would recommend our Site Builder package, which offers monthly page and section development, and would provide better value for your growing needs.

• ‍Text Updates: Modify and update existing text content on your website.‍
• Image Updates: Replace or update images on existing pages.
• ‍CMS Updates: Add or edit content in your CMS (e.g., blog posts, team members, testimonials, etc.).‍
• Formatting Edits: Make adjustments to the layout or styling of existing content to improve readability or presentation.‍
• Link Updates: Update or fix links (internal and external) on existing pages.‍
• Basic Content Adjustments: Small tweaks to existing content that do not require structural changes.

No, you won’t need to hire a separate team. Our Site Growth package includes everything you need for SEO and content creation, all in one. We use FlowWriter, an AI-powered tool that generates high-quality, SEO-optimized content based on targeted keywords. This AI-driven content is fully compliant with Google’s standards and has been given the green light for use. It’s created using tried and tested prompting techniques, ensuring it’s highly effective in driving significant results, especially when produced in bulk.

We don’t stop at AI-generated content; we take it a step further by manually updating content that’s performing well and generating significant traffic. Our team continually monitors how content is performing, and for high-performing pages, we invest in expanding content through professional copywriting to enhance its depth and relevance. Additionally, we create targeted funnels that guide visitors towards your core services and products, optimizing the customer journey and improving conversion rates.

By combining AI-generated content with strategic manual updates and expert copywriting, we ensure your website is always fresh, optimized, and designed to grow your business without the need for additional teams or external resources.

All our packages include proactive support, meaning we actively monitor your website for potential issues and address them before they affect your business. If any issues arise, we ensure they are resolved quickly—typically within 48 hours—minimizing any disruption to your site’s performance.

For the Site Growth and Site Builder packages, we take support to the next level by utilizing Hotjar to monitor 5 user sessions per month. This allows us to track how users interact with your website, spot any usability issues or potential roadblocks, and proactively fix them. We analyze these recorded sessions to identify areas where users may be struggling, ensuring a seamless user experience.

Additionally, if you notice any issues or have concerns, you can always reach us at hello@legacydesign.agency, and we’ll provide priority support to fix any problems you report. We’re committed to keeping your website running smoothly, optimizing its performance, and resolving any issues quickly.

The Essential Edit package is billed at our standard hourly rate for any design or development work beyond the included edits. However, with the Site Builder and Site Growth packages, you receive more value. The Site Builder package includes 1 new page and 4 new sections per month, and the Site Growth package adds 1 new SEO-optimized article along with the same design and development work.

If you require any additional design or development work beyond the monthly allowance, it will be billed at our standard hourly rate. However, as a client on the Site Builder or Site Growth packages, you will receive a 20% discount on all additional work for that site. This gives you flexibility to grow your site while saving on any extra costs.

You can easily get in touch with us via email at hello@legacydesign.agency. For the most efficient support, we recommend sending a Loom recording to fully explain any errors or new requests. This helps us understand exactly what’s happening on your site and ensures we address your needs accurately.

If you’re unable to send a Loom recording, please provide the following information:

• An image: A screenshot or visual of the issue or request.‍
• The page affected: Specify which page or section is impacted.
• ‍The brief: Describe the error or new request in detail.‍
• The expected end result: Explain what you expect to happen once the task is completed.
  

You can expect a response within 24 hours, and for issues to be fixed within 48 hours, depending on the size and complexity of the task. We’re committed to ensuring that your website runs smoothly and will address all requests promptly.

No, tasks are actioned as soon as possible, typically within 48 hours of your request. The quarterly reports are not tied to the speed of updates but are designed to track significant changes and improvements over a longer period. We update your website every month, but we wait for a full 3 months to compile the data, ensuring we can accurately measure the impact of updates, SEO efforts, and traffic trends. Reporting every 3 months allows us to provide detailed insights based on real, measurable growth rather than short-term fluctuations.

However, if you prefer more frequent updates, we’re happy to provide reports every month upon request. Just let us know, and we’ll tailor our service to your needs.

Yes, you can cancel or pause your plan at any time. However, for the Site Growth package, we recommend allowing at least 3-6 months to see significant changes in traffic, as this is the standard industry timeframe for SEO efforts to take effect. If you wish to cancel before this period, please let us know why. We’re always happy to discuss any concerns and see if there’s an opportunity to resolve any issues, ensuring you’re getting the best value from your package. Our goal is to help your business grow, and we’re here to support you in achieving that.

The Health Report provides a technical overview of your website’s performance. This includes site speed, uptime, and mobile optimization, along with a review of bug fixes and any technical issues resolved. Basic SEO health, such as on-page elements like meta tags, headings, and image alt text, is also assessed to ensure your site is functioning smoothly. Additionally, this report includes a checklist of essential updates and any new updates that can be applied to ensure your website is utilizing the most modern techniques and software updates, keeping it fresh and fully optimized.

• Site Performance Overview: Speed, uptime, and overall responsiveness.
• Bug Fixes & Technical Issues: Detailed list of any issues resolved, including broken links, error pages, or any technical concerns.
• Mobile Optimization Status: Ensures your site is mobile-friendly and optimized for various devices.
• SEO Health: General review of on-page SEO factors (meta tags, headings, alt text for images, etc.) to ensure basic SEO optimization is intact.

In addition to the Health Report, the Traffic Report dives deeper into your site’s visitor data. This includes insights on the number of visitors, where they come from (geographically and through referral sites), and which pages are the most engaging. We also analyze user behavior, identifying where users click, scroll, and potentially experience issues. Based on this data, we provide actionable recommendations for improving site engagement, user experience, and marketing efforts.

• Visitor Insights: Number of visitors, where they’re coming from (geographically and via search engines or referral sites).
• Page Engagement: Which pages get the most attention and where users tend to drop off.
• Traffic Source Breakdown: Detailed view of traffic sources, helping you understand which marketing efforts are working.
• User Behavior Data: Insights from UX Recording that show how users interact with the site, including clicks, scrolls, and areas of confusion.
• Actionable Recommendations: Insights into areas for improvement based on traffic behavior and user experience data.

The Growth Strategy Report includes everything from the Health Report and Traffic Report, but with an added focus on SEO performance. It offers insights into keyword rankings, backlinks, and competitor analysis. The report also highlights new keyword opportunities, growth potential, and areas that need attention. You’ll receive a detailed SEO action plan, which includes recommendations to optimize pages, improve rankings, and drive more targeted traffic. This helps ensure your website continues to grow in visibility and search performance.

• Keyword Performance: Detailed analysis of your targeted keywords, showing where they’re ranking, which pages are performing well, and which need optimization.
• Backlink Insights: Overview of any new backlinks, as well as the quality of your link profile.
• Competitor Analysis: Insights into how your SEO efforts compare to your competitors, highlighting new opportunities for ranking improvement.
• Growth Opportunities: Recommendations for new keywords to target, based on the latest search trends and traffic data.
• Actionable SEO Plan: A step-by-step action plan to further optimize your website for SEO, including updates to content, meta descriptions, titles, and more.